PurposeThis study focuses on urban lighting design, exploring its effect on citizens emotions. A methodology based on Kansei engineering is developed in response to the question: How does lighting of facades within the urban space influence people's emotions?Design/methodology/approachOutdoor lighting design is a multidisciplinary topic that involves, among other aspects, design, energy savings, protection of nocturnal biodiversity and profitability, all of which are important functional and regulatory requirements. However, they do not necessarily consider user needs, which make perception and emotional response difficult parameters in the lighting design process. The studies carried out on lighting and its impact on emotions have mainly been done indoors. The objective of this work is to propose a methodology to evaluate emotional response to the illuminated nocturnal urban space with the purpose of providing knowledge to create emotionally efficient luminous spaces that improve people's perception and well-being. The instrument used was the survey (online questionnaires), based on Kansei engineering, created to incorporate the emotional variable in product design. The research was carried out with participants from Peru, Spain and Germany. The results collected the reaction of the participants to different types of night-time luminous spaces presented, which contributes to a better understanding of user needs and activities regarding the space. This knowledge is intended to help designers meet their expectations.FindingsThe Kansei engineering method has made establishing relationships between the sensations experienced and the physical characteristics of the luminous space possible. From the point of view of outdoor lighting design planning, Kansei methodology can contribute to a better understanding of user needs within the urban space, serving as a guide to specialists when making lighting decisions and thus meeting their expectations. Therefore, it is considered a very useful and recommended instrument not only from the beginning of lighting projects but also applicable to lighting master plans. The method used contributes to a multidisciplinary design approach, performing a simultaneous analysis of all the requirements and design parameters (architectural, psychological, biological, environmental and social) that intervene from the first design phases of the project, which will allow qualitative lighting solutions aimed at user satisfaction with the urban night space. From a comprehensive point of view, the instrument generated enables identifying not only quantitative values of the urban night space (luminous spaces and technical descriptors) but also qualitative values (aesthetic descriptors), which are both decisive instruments when measuring user satisfaction.Research limitations/implicationsParticipants were only from Germany, Peru and Spain.Originality/valueTraditionally, research aiming at user responses to lighting environment comes from the field of psychology or engineering, not considering parameters of lighting design that could effectively cater to specific user needs.